Responsible Gambling

Responsible Gambling at Mega Dice

Pokies are entertainment, not income. We build safer-gambling tools into Mega Dice so you can play on your own terms, with clear boundaries you set yourself. This page explains what each tool does and how to use it.

These controls exist because gambling should stay fun and affordable. If it stops feeling that way, the tools below are here to help you step back, slow down or take a break entirely, and real local support is available if you need to talk to someone.

Setting a limit on your account

Deposit, loss and time limits are set from your account settings. They apply before you're in the middle of a session, which is exactly when they're most useful.

1. Log in to your Mega Dice account and open your account or profile settings.
2. Find the responsible gambling or safer-play section.
3. Choose the limit type: deposit, loss, wager or session time.
4. Select a daily, weekly or monthly period.
5. Enter the amount or time you want as your cap.
6. Confirm the change. Reductions apply immediately.
7. If you want to increase a limit later, expect a cooling-off period before the higher limit takes effect. This delay is deliberate and cannot be bypassed by opening a new account.

Reality checks explained

A reality check is a pop-up that interrupts your session at a set interval to show how long you've been playing. It doesn't stop the game, it simply makes session length visible so a quick check doesn't turn into hours without you noticing.

Self-exclusion and how it works

Self-exclusion lets you lock yourself out of your account for a period of time. Once it's active, you cannot deposit, play or reopen the account yourself until the period ends.

• You choose the length of exclusion when you activate it.
• During the exclusion period, logging in is blocked and marketing emails stop.
• Exclusion cannot be reversed early just because you change your mind. This is intentional and protects the purpose of the tool.
• Self-exclusion through Mega Dice applies to your account with us. It is separate from any national self-exclusion scheme for Australian-licensed wagering operators, which does not cover offshore casino accounts.

If you want a shorter break rather than full self-exclusion, ask support about a temporary cooling-off or account pause instead.

Safer-gambling tools at a glance

Recognising the warning signs of problem gambling

Problem gambling can develop gradually. Knowing the early signs makes it easier to act before things escalate.

Behavioural signs

• Chasing losses by depositing more than you planned to win it back.
• Spending more time or money on pokies than you intended, repeatedly.
• Lying to family or friends about how much you play or spend.
• Borrowing money, selling things, or using bill money to fund play.
• Feeling restless, irritable or anxious when you try to cut back.

Emotional and financial signs

• Using gambling to escape stress, boredom or low mood.
• Neglecting work, study, relationships or sleep because of gambling.
• Feeling shame or guilt after a session but gambling again soon after.
• Not knowing, or not wanting to know, your actual losses over time.

If any of these sound familiar, that's worth taking seriously. Setting a limit or stepping away through self-exclusion is a reasonable response, not an overreaction.

Where to get help in Australia

Support is free, confidential and available whether or not you decide to keep playing anywhere.

• Gambling Help Online: call 1800 858 858, available 24/7, or visit gamblinghelponline.org.au for live chat, counselling and advice.
• Lifeline: call 13 11 14 for crisis support if you're struggling emotionally, any time, day or night.
• Speak to a GP or local community health service about a referral to a gambling counsellor.
• Talk to someone you trust. Telling a family member or friend reduces the isolation that often keeps problem gambling going.

Mega Dice is for players 18 and over. If you are under 18, this site is not for you. If gambling is causing harm to you or someone around you, please contact Gambling Help Online on 1800 858 858 before you deposit again.

FAQ

How do I set a deposit limit on my Mega Dice account?

Go to your account settings, find the responsible gambling section, choose deposit limit, select a daily, weekly or monthly period and enter your amount. The lower limit applies immediately once confirmed.

Can I undo self-exclusion early if I change my mind?

No. Self-exclusion runs for the full period you selected and cannot be reversed early. This is deliberate, so the tool actually protects you during a vulnerable moment rather than being easy to override.

Does Mega Dice self-exclusion cover other casino sites too?

No. Self-exclusion through Mega Dice locks only your Mega Dice account. It is not the same as a national register for licensed Australian wagering operators, which doesn't apply to offshore casino accounts.

What is a reality check and how often does it appear?

A reality check is a pop-up showing your elapsed session time, appearing at an interval you choose in account settings. It doesn't pause the game, it just makes your playing time visible so sessions don't run away unnoticed.

Who can I call in Australia if gambling is becoming a problem?

Call Gambling Help Online on 1800 858 858, free and available 24/7, or visit gamblinghelponline.org.au for confidential counselling and advice. Lifeline on 13 11 14 is also available for urgent emotional support.

Is there a cooling-off option if I don't want full self-exclusion?

Yes. Contact support and ask for a temporary account pause or cooling-off period rather than full self-exclusion, if you want a shorter break instead of a longer lockout.